We are Gradient Labs — a new AI company based in London, UK.
Gradient Labs was founded in June 2023 by **Dimitri Masin, Danai Antoniou**, and Neal Lathia; we are technical founders who met at Monzo Bank — where, over the last 4-7 years, we built all things data and ML across different parts of the company.
We are closing some funding from a range of fantastic investors and angels and are currently building our first product with a handful of design partners and growing our team.
Gradient Labs is on a mission to redefine customer support for the next decade.
We are building a suite of LLM-based autonomous agents that can safely automate customer support queries in complex and higher-risk environments, and give companies visibility & control over the outcomes the agent achieves. This early demo video can give you a sense of what the system will look like.
We are launching a Applied AI Scientist
residency programme that is specifically targeting early-career AI researchers who want to experience what day 0 at an AI startup is like.
We are inviting you to come and work with us for 3-6 months as we continue laying the foundation of our system and build the worlds first autonomous support agent that guarantees high-quality, safe outcomes for all customers.
As a resident AI Scientist at Gradient Labs, you would spend your time doing:
We are a very small, but growing team: you would be working directly with us (the founders) and with our first senior Engineering hire(s).